• Recovery Coach (Case Manager/Counselor)

    Job Locations US-AZ-Casa Grande
    Job ID
    Outpatient Services
    Regular Full-Time
    Work Hours
    Flexible; requires some evenings and weekends
    Mental and Behavior Health
  • Overview

    Responsible for the assessment of needs and coordination of treatment services for members identified as needing a service coordination, as identified through the use of the CASII.   Acts as the primary point of contact for all Child and Family Team (CFT) members to facilitate meetings and follow-up recommendations, to ensure continuity of care and service delivery, and to educate team members about the CFT process.


    • Performs on-going assessment of needs and service intensity for members, using identified tools.
    • Develops a comprehensive CFT to include natural and community supports and professional involvement for children.
    • Facilitates CFT meetings to discuss and identify services needed to meet the treatment needs of members.
    • Develops and monitors service plans developed in collaboration with the CFT.
    • Attends and participates in team meetings, clinical staffings (as needed), court hearings, and other meetings relevant to meeting the treatment needs of members.
    • Provides referrals to outside providers and community resources in accordance with HIPAA policies.
    • Assists with discharge planning for members leaving out-of-home placements, including hospitals and residential facilities.
    • Provides education, support services and rehabilitative skills to members and their families.
    • Maintains a case load size of 60 to 80 moderate- to low-need members.
    • Must adhere to the agency’s policy on billable hours/encounter expectations.
    • Maintains member records in accordance with agency and funding source requirements.
    • Completes progress notes using the appropriate covered service billing codes and writes comprehensive and timely reports as required by funding source and/or system partners.
    • Participates in individual and team supervisions as required by licensing, agency, funding source or as requested by supervisor.
    • Completes all training required by licensing, agency, and funding source or as requested by supervisor.
    • Must be able to provide own reliable transportation to and from relevant meetings in the community.
    • Ability to accurately read, record and interpret information, including assessments, measures, and diagnostic criteria.


    Education/ Experience:

    • Bachelor’s degree in related field preferred, or
    • Bachelor’s degree with at least one year prior experience with at-risk populations.

    Legal Qualifications:

    • Arizona Driver’s License and 39-month motor vehicle record that meets insurance requirements.
    • Proof of vehicle liability insurance as required by Intermountain policy.
    • 21 years of age.
    • CPR and First Aid certification required (ICHD provides training).
    • DPS Level 1 fingerprint clearance required.
    • Current negative TB test result required (ICHD provides upon hire).


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed